Special Delivery Arrangements

Due to flight adjustments of some airlines, registered airmail services to various destinations have been subjected to delay or suspend.

In this situation, goods will be shipped according to available mail services.

Below please kindly check if your country is reachable by the post services from Japan:

 

- Airmail Service -

Belgium, Hong Kong, Indonesia, Ireland, Republic of Korea, Macao, Malaysia, New Zealand, Singapore, Slovenia, Spain, Switzerland, Taiwan, Thailand, Vietnam.


- Yamato Transport -

Australia, Austria, Canada, China, Czechia, Denmark, Finland, France, Germany, Hungary, Iceland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Sweden, Turkey, United Arab Emirates, United Kingdom, United States.

 

Tracking number will be provided after the goods are shipped.

Due to the instability of shipping arrangement, please kindly understand that the shipment would be affected and delayed sometimes. Please contact us via sales@fluffyhouse.com if you cannot receive your items over 1 month.

For more details, you may check from Japan Post HERE.

We will try our very best to arrange the delivery as soon as the postal service resumed.

Should you have any queries, please do not hesitate to contact us at sales@fluffyhouse.com

Thank you & hope to see you again soon!

Fluffy House Team

 

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特別運輸安排

現時因受全球航班調整影響,完成付款後,貨品將透過可支援寄送相應國家的不同郵件服務發送。成功交予運輸公司後,派遞時間大概為16至20天。

以下為日本現階段可寄送的郵件服務與相應國家:

 

- 空郵服務 -

比利時、香港、印度尼西亞、愛爾蘭、南韓、澳門、馬來西亞、紐西蘭、新加坡、斯洛文尼亞、西班牙、瑞士、台灣、泰國、越南。

 

- 宅急便 -

澳洲、奧地利、加拿大、中國、捷克共和國、丹麥、芬蘭、法國、德國、匈牙利、冰島、以色列、意大利、荷蘭、挪威、波蘭、葡萄牙、瑞典、土耳其、阿聯酋、英國、美國。