Special Delivery Arrangements


Due to flight adjustments of some airlines, registered airmail services to various destinations have been subjected to delay or suspend.

In this situation, goods will be shipped according to available mail services.

Below please kindly check if your country is reachable by the post services from Hong Kong:


- Registered Airmail Service -

Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Macao, Mexico, Netherlands, Norway, Poland, Portugal, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States of America, Vietnam.


- SF Express -

China


- EMS Speedpost -
(The postage of this shipping method is relatively high.)

Canada, Japan, Malaysia.


- FedEx -
(The postage of this shipping method is relatively high.)

Brazil, Ireland, Italy, New Zealand, Russia, United Arab Emirates.


Tracking number will be provided after the goods are shipped.

Due to the instability of shipping arrangement, please kindly understand that the shipment would be affected and delayed sometimes. Please contact us via sales@fluffyhouse.com if you cannot receive your items over 1 month.

For more details, you may check from Hong Kong Post Office:

www.hongkongpost.hk/en/about_us/whats_new/service_delay_suspension

We will try our very best to arrange the delivery as soon as the postal service resumed.

Should you have any queries, please do not hesitate to contact us at sales@fluffyhouse.com

Thank you & hope to see you again soon!

Fluffy House Team


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特別運輸安排

現時因受全球航班調整影響,完成付款後,貨品將透過可支援寄送相應國家的不同郵件服務發送。成功交予運輸公司後,派遞時間大概為16至20天。

以下為香港現階段可寄送的郵件服務與相應國家:


-香港郵政掛號郵件-

澳洲,奧地利,比利時,捷克共和國,丹麥,芬蘭,法國,德國,希臘,香港,匈牙利,印度尼西亞,澳門,墨西哥,荷蘭,挪威,波蘭,葡萄牙,新加坡,斯洛文尼亞,韓國,西班牙,瑞典,瑞士,台灣,泰國,土耳其,英國,美國,越南。


-順豐快遞-

中國


-EMS特快專遞-
(此郵寄方式的郵費較貴)

日本,馬來西亞。


-FedEx-
(此郵寄方式的郵費較貴)

加拿大,巴西,愛爾蘭,意大利,紐西蘭,俄羅斯,阿聯酋。